30 DAY PERFECT PURCHASE GUARANTEE!
Web Store Return Policy
We accept returns within 30 days of purchase with the receipt. Items must be in original packaging and be in new condition. We do not accept returns of demo bikes, sale or clearance items. Buyer pays for return shipping unless Fitzgerald's Bicycles made an error in shipping.
Please fill out this form in order to return a Web Store Order.
In Store Return Policy
Items purchased in the store or for in store pick up are subject to our 30 day Satisfaction Guarantee. We strive to sell the right products to make your cycling experiences exceptional, but realize not every product meets expectations after having the opportunity to use them. A receipt is required for all returns or exchanges. Items purchased In Store or for store pick up may be returned for a full refund in new or used condition. Items returned in new condition in original packaging that were purchased in store or for store pick up may be returned for a full refund or store credit. Items returned in used condition that were purchased in store or for store pick up may be returned only for a full store credit.
Custom bikes are only eligible for a refund of store credit.
Fitzgerald's reserves the right to revoke the return policy at anytime because of obvious abuse of this amazing policy. The intention is to get you on the right product!